Privacy policy

PRIVACY &COOKIE POLICY

We respect the privacy rights of its online visitors (‘’you”, “yours”, “your”) and recognize the importance of protecting the information collected about them.

The following information is provided by www.escluso.com.cy to ensure that our online visitors to be fully informed of our privacy Policy. By visiting www.escluso.com.cy you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

If you are under 16, we require that you inform a parent or guardian about Escluso’s Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with Escluso.

This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and Escluso is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

Escluso shop collects personal information in several ways when you place an order , buy a gift voucher for a friend or register for a service offered by Escluso shop. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email, address, phone numbers, home address, credit/debit card billing address (es) so that we can proceed to fulfill your order.

Saved card details will never be shared with third parties and will only be used to process your order, using our payment systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

WHAT ABOUT COOKIES?

Our site uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in future.

By using our website you agree that we can place these cookies on your device and access them when you visit the site in the future.

If you want to delete any cookies that are already on your computer , please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH

Escluso may use your personal information for the processing of orders and payments. We will also use your details to fulfill and deliver your orders and mange your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We may also use your personal information to send you marketing updates but only in accordance with your preferences. We do not sell your details to third parties or marketing companies.

Finally, we may use your personal information for our internal marketing , together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitor’s needs.

MARKETING OPT-IN AND OPT –OUT PROVISION

When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you:

Email alerts for new products, features, enhancements special offers, upgrade opportunities, contests, events of interest and one-off marketing promotions. Such alerts may include marketing information about Escluso shop .

Direct email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about Escluso shop.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by the Escluso Ltd.

At all times, we will offer you the opportunity to unsubscribe from of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mail shot. Simply follow the indications in the e-mail. Alternatively you can change your email preferences or opt out of all emails by logging into “My Account”. To opt out of direct mail service or updates, please do so via www.escluso.com.cy or Escluso store’ telephone number.

HOW YOU CAN ACCESS AND IF NECESSARY CHANGE THE PERSONAL INFORMATION ESCLUSO SHOP MAINTAINS

If for any reason you are concerned that the personal information held by Escluso shop is not correct , please visit the website and, after logging into the site using “Sign In” menu on the home page , your personal information will be made available for review and change in the “My Account” section. Only you or, upon your request the relevant department , may access your personal data from the website using your password and User ID. Information may be changed online within “My Details” and “My Email Preferences”. You can change or delete saved credit/ debit card details each time you make a purchase. You will also be able to delete saved credit / debit card details by adding or editing a billing address. If you change your billing address while you order is still being processed, the order will be re-processed through security validation checks. If you prefer you may contact us by email at info@escluso.com.cy and we will amend your personal details.

SAFEGUARDING YOUR PERSONAL IDENTIFIABLE INFORMATION

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer(SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information.

GOVERNING LAW

All our policies and procedures will be governed by and construed in accordance to the relevant Cyprus Law and the relevant courts of the Republic of Cyprus will have exclusive jurisdiction.